Showing posts with label Chatbots. Show all posts
Showing posts with label Chatbots. Show all posts

Thursday, May 25, 2023

When Chatbots Provide Health Advice on the Internet

 

 

By Lilian H. Hill, PhD

There is so much health news in the media. It's in new reports, in social media, in books promoting one perspective or another, in magazines, and just about everywhere you look. Often the information seems contradictory and the headlines scream. Don’t eat fat! Avoid gluten and carbohydrates! Drink more water! Alcohol is bad for you, no wait … It’s good for you as long as it’s red wine. Adopt a plant-based, keto, or Mediterranean diet! There is just so much noise, it’s enough to make you give up and head to your favorite doughnut shop.

The health advice is not limited to diet. Instead, it extends to many other health decisions. Exercise until you sweat or until it hurts (otherwise known as no pain, no gain). Lift weights, do Pilates, Tai Chi, Yoga, walk 10,000 steps, and run marathons. Get outside and meditate! Avoid the sun, except oops, you need some sun to make Vitamin D and avoid depression. Vaccinate, or don’t vaccinate, depending on who you listen to.  Take supplements, take vitamins, take your medicines, and take off-label prescriptions to lose weight and overcome addictions. This list could go on and on.


With all the contradictory and confusing health information, many people have taken to consulting “Dr. Google” with both positive and negative effects. It is hard to discern what is valuable and applicable to your own questions and confronting your doctor with your internet pearls of wisdom may not go well. 

Friday, December 16, 2022

Algorithms for Automation and More

 

By Lilian H. Hill

We have been discussing the role of algorithms in computer programming and how they structure what we view online. Today, we are starting a series of postings about the role of algorithms in education, with emphasis on adult learning.

Algorithms are useful in automating many repetitive tasks in the education world. For example, plotting course schedules, scheduling classrooms, allocating resources, organizing campus policing, and running student success and retention initiatives are all tasks that can be made more efficient with automation. Workplace orientation and training programs are delivered using computer algorithms. 

Some colleges and universities are moving to using chatbots to answer standardized questions. When you make a call for information and you receive responses from an automated voice, that is a chatbot in action. Information queries online can also be mediated by algorithms. 

Learning management systems (LMS) such as Canvas and Blackboard make use of algorithms to automate delivery of online courses and programs. They provide for efficient documentation of attendance, participation, submission of assignments, grading tests, and documentation and tracking of student achievement. 

When there are a finite number of responses to questions, for example in multiple-choice questions, surveys, and even personality assessments, algorithms are responsible for the instant responses you receive. You only have to wait for a grade when your written essay is graded by a human being. Some essays are even being graded by using algorithms capable of machine learning. Unfortunately, these assessments may assess students’ abilities to memorize facts, or use specific vocabulary the system is programmed to recognize, and not how well they are able to question and apply information.

References

Dans, E. (2020). Algorithms and education: Not so fast. Retrieved https://www.forbes.com/sites/enriquedoans/2020/09/04/algorithms-and-education-not-sofast/?sh=4835b63c446e.  Retrieved https://aquila.usm.edu/highereddoctoralprojects/2/

Robinson, C. (2020). Impressions of viability: How current enrollment management personnel and former students perceive the implementation of a chatbot focused on student financial communication. https://aquila.usm.edu/highereddoctoralprojects/2/

Rosen, D. (2019, June 4). The role of artificial intelligence in adult basic skills education. LINCS Community for Adult Educators. Retrieved https://community.lincs.ed.gov/group/21/discussion/role-artificial-intelligence-adult-basic-skills-education

April is Financial Literacy Month

  Image Credit: Tima Miroshnichenko , Pexels   Financial Literacy Month is an annual observance ...